RenalTeam Patient Satisfaction Survey 2019

This is What Patients Say About RenalTeam …..


At RenalTeam, we care about what our patients say about us and we are committed to providing a high standard of care. In June 2019 we conducted a patient satisfaction survey of our 8 centres in Singapore. We are happy to note that patients are generally happy with the service and treatment they receive from us. They are most happy with the facilities in our centres being neat and tidy, the professionalism of our nurses and the care and respect they received from our staff.  On the other hand, they expressed the need for nurses to spend more time with them and to provide more information on their illness to them.


We would like to thank all our patients for trusting us and providing honest and useful feedback to us. Together with you, RenalTeam will strive to do better and be your care partner in your dialysis journey.

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